Welcome With Impact: Why Onboarding Packs Beat PDFs Every Time

Mira Chomakova
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Mira Chomakova
Posted
23 July 2025
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There’s a big difference between sending new starters a welcome PDF and sending a welcome experience. And that’s exactly what employee onboarding packs do. They turn a routine process into something memorable, personal and most importantly impactful.

More and more HR teams are moving away from the standard onboarding policies attached to a simple email and embracing onboarding packs that are thoughtfully designed, brand-aligned and actually make new starters feel part of the company’s culture from day one.

Here’s how the process works and how easy it can be to get started!

Step 1: Tell us what you need

Whether you’re welcoming 30 new hires or 300, the first step is to decide what kind of experience you want to create. Do you want something simple and practical, like a notebook and a pen? Or would you prefer a fully branded starter kit – think drinkware, tech, treats or even a personalised welcome note from your CEO?

We’ll guide you through our most popular onboarding pack ideas and help you pick products that match your brand and culture. Want something eco-conscious? Great. Something lightweight for postage? No problem. You can browse our full merchandise range to build your perfect pack or reach out and one of our merchandise experts will help you choose items with logistics, budget and wow factor in mind.

Step 2: Choose the packaging

First impressions count and packaging is a big part of that. You can choose from a fully branded box, a sustainable canvas bag or any other custom solution made just for you. Every detail, regardless of how small from print finish to filler paper, can be personalised.

If you’re not sure what works best, we’ll share examples, mockups and real-life client case studies so you can visualise how it’ll all come together.

Step 3: We sort the logistics

We then talk about numbers. How many employees are we sending to? Do they work remotely or in-office? If you’re sending packs to individual addresses, we’ll set up a GDPR-compliant landing page where employees can securely submit their details. You’ll be able to track registrations and we’ll keep you updated on the progress.

We take care of the packing, printing and dispatching, whether it’s all at once or in waves.

Why it works

We’ve helped companies of all sizes make onboarding more meaningful and every time, the feedback is the same: it makes a difference.

One client told us: ”The team have worked with Limelight and we have gone through design, approvals, production and delivery of our welcome boxes. They have been a great company to work with clear and timely communications throughout. The Welcome boxes themselves are finished to a very high standard and have matched our brief perfectly. Our new starters are very happy with their products and it has created a buzz around the office!“

That’s what an onboarding pack does. It connects, adds warmth and turns a tick-box task into a moment of belonging.

I need the personal touch

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