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Customer success

Build stronger, deeper, and more trusted relationships

Stay competitive and engaged with personalised products and packs

If you’re anything like us, you will want to ensure customers have a good experience with your brand, start-to-finish.

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Show your commitment and deliver great customer experiences!

Reward great clients

Build customer loyalty and increase retention with branded swag. Showing your appreciation and keeping your brand front of mind will keep your customer engaged to buy again and again.

Create an onboarding experience

How you make a new customer feel early on will significantly impact whether they choose to stick around. Confirm that they have made the right decision in choosing your brand over your competition. Send personalised gift packs and make your customer success strategy shine.
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Swag, sleep and repeat (business)

Customer retention lowers acquisition costs and increases revenue. Stay top of mind with your customers and send swag as they near the end of your contracts, or as they reach milestones.

We’re sorry

We don’t live in a perfect world

Something things are just out of your control. Need a way to help resolve disputes with the services or products your business provides?

Send gift packs to demonstrate how much you value their business. Aim to deliver an outstanding complaints process that your customers will rave about and share with others for all the right reasons.

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Increase your response rates and be ignored no more!

Account based marketing

Attract new prospects, convert your leads and engage

Use branded promotional products to engage with high-value customers, and build trust with loyalty incentives, relevant rewards in the form of swag for behaviour you want to encourage.

Ongoing sales support

Stand apart from your competition

Help your sales team smash their targets. Send branded swag for every step of your sales process. Deliver relevant, timely and targeted promotions as part of your lead nurture campaigns.

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Customer service agent

Here to help…

Keeping clients isn’t easy. That is unless you send swag! Let our team know that you’re interested in any of the above initiatives, and we’ll help make it happen.
Sustainability Award
Limelight have been awarded a Gold rating for sustainability
A smart way to manage your merchandise
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